Privacy Policy

Who we are

Original Outdoors is an outdoor activities, training and consultancy business based in North Wales and operating across the United Kingdom and overseas.

This website address is: http://originaloutdoors.co.uk.

“Original Outdoors” refers to the business Original Outdoors (including our trading names/brands).
“Course” or “Event” refers to an event, training course or activity we are conducting – such as a foraging walk, bushcraft course or guided walk on Snowdon.
“Client” refers to a person or organisation engaging our services for a course or event or other service – including potential clients who we are communicating with by email etc.
“Data” refers to information we may collect about our clients, potential clients or website visitors

The Simple Data Policy

We value your privacy because we also value our own. We run a business that makes an income from taking people into the wild and remote places of the earth and making sure people stay safe, have fun and want to come back for more. We don’t make money from selling your data or information to other people, we only collect the information we need and keep it in a secure way for only as long as we need to.
Some information is collected automatically – for example the cookies on this website or the way we monitor comments on the blog posts to prevent spam. This is a common practice across the internet and we try to make sure we stay on top of the most recent updates on best practice and security.
Some information we ask for you to submit directly – for example your email address and contact number for communication before, during and after a course or event. At other times we may ask for a little more information such as the names, dates of birth and important medical information about the people attending one of our courses or events. This is normal practice within our industry but we are still very careful about the data we ask for, how we hold it, how long we keep it for (no longer than is necessary) and who can and cannot access it. Basically – if we don’t need to know we don’t ask, and we only share it with someone who needs to know – for example the instructor working with you or leading your course/event.

Below is a more detailed description of what we do with your data and why we keep it, but if you have any other questions not answered here please contact us directly.

Website Data and Privacy Information

Website Comments

When visitors leave comments on our websites we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We use different contact forms on our websites. The data submitted via these forms is via a secure connection unless otherwise stated.
All of the data received from these forms is treated securely and in line with our data protection policy.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Course and Event Client Data – What personal data we collect and why we collect it

Your contact information

We collect and hold the contact information of our clients for the following reasons:

1. To contact the client or their representative (employer, original client, other named person). This is the information provided to us by the client or their representative before, during or after a course/event
2. To contact in case of emergency or other unexpected event (including named emergency contacts if required by that course/event)
3. For future marketing and event notification purposes (via email subscription newsletter)
4. To maintain records of who has attended our training courses or events where appropriate.

We collect that information only when we need to and hold onto it for as long as is necessary.

The information we collect may include:

  • Your name
  • Your date of birth
  • Your email address
  • Your contact telephone number(s)
  • Your postal address
  • Your emergency medical information (from a written medical form)

If you wish to see the information we keep about you as a client then please contact adventures@originaloutdoors.co.uk or Contact Us.

Course Images

We may take photos and videos of clients during the course or event and may retain them for the purposes of marketing, education and to promote our courses and events. If a client does not wish to be included in these photos or videos then we will do everything we can to make sure they are not.
These images may be shared via a secure Dropbox link to:

1. Course or event participants
2. Third parties advertising our courses – in this case the participants in the photos or video will not be named or be identified by name by Original Outdoors

We may also post these photos or videos to our social media accounts for the purposes of marketing, education or other promotion.

We do not sell images of clients or course/event participants.

Data Sharing and Retention Policy

We respect your personal data and the trust that our clients put in us through their interactions with Original Outdoors. We have taken all reasonable steps to ensure that your data is held securely and for no longer than necessary.

Who we share your data with

We do not directly share your data with third parties unless required to do so by law or in the cases outline below. We do not sell your data to other people or organisations.

We work with Paypal to securely process online payments – the Paypal privacy policy can be found here.

Sharing of your contact and medical information with instructors and leaders

We will only share your contact or medical information (as outlined above) with the staff member or freelance staff member who will need to know it for the purposes of running the course or event. For example, if you are attending a course delivered by a lead instructor alongside an assistant instructor then the lead instructor will have access to the following:

  • Your name
  • Your contact telephone number
  • Your date of birth
  • Any medical information you have disclosed to us

This information will be held securely and for no longer than necessary.

How long we retain your data

We will retain your data for as long as necessary, but do not hold data if it is not necessary or legal for us to do so. We review the data we hold annually and delete or destroy it if it is no longer necessary for us to hold it.

Client Contact and Medical Information

We will retain the contact details of clients for future communications where necessary. This may include email marketing lists where the client has opted-in to receive the emails, and we will honour any requests to remove that email address from the marketing list.

Medical information will be retained if it is necessary – for example, if a client declared that they had a condition or additional needs that required us to change our standard operating procedures with regards to safety to record that we took all reasonable steps. If it is not necessary then we will destroy or delete medical information declarations.

Website Comments

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You can also request to see the information we keep about you as a client – please contact adventures@originaloutdoors.co.uk or Contact Us.

Where we send your data

Visitor comments may be checked through an automated spam detection service (Akismet).

We do not, and never have, shared your contact information with third parties (other than our staff and freelance instructors for the purposes outlined above) unless it is with your explicit consent.

Additional information

How we protect your data

Any personal data we hold as an organisation is held as securely as possible. Where appropriate files are password-protected and cannot be accessed by unauthorised persons.

We use several third-party applications for administration of the business. These applications are GDPR-compliant and we ensure that the data we use within these applications is only accessible by authorised persons.

For example, we use Trello to track our various client bookings and enquiries through a workflow process, and Slack for internal communications between staff members. We also use Dropbox to securely share post-course/event images with clients.

Paper documents and forms are held securely by the lead instructor or group leader and destroyed after they are required for that activity (in line with our policy on data retention above).

Information Commissioners Office (ICO)

If you have concerns about your data you can contact the Information Commissioners Office (ICO) here.

Contact Information

You can contact us through the following methods:

01824 703 121

adventures@originaloutdoors.co.uk

Original Outdoors
Maes Gwyn
Rhewl
Ruthin
Denbighshire
LL15 1UL

Policy Changes

This page will have our current Privacy and Data Retention policy information.

Who are we?

Original Outdoors is an established outdoor activity and training provider in North Wales.
We are passionate about the outdoors and share this through our training courses, activity days activity days and outdoor services.

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Get in touch…

Original Outdoors
Maes Gwyn
Rhewl
Ruthin
LL15 1UL

+44(0)1824 703 121 (Office)

adventures@originaloutdoors.co.uk

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