Voucher Terms and Conditions
We sell two types of voucher on this website:
- Vouchers for a specific course
- Vouchers that can be used with any course
Vouchers for a specific course (purchased between September 2019 and Christmas 2019)
Vouchers purchased for a certain course, such as a foraging or navigation course, have to be redeemed against an advertised 2020 date of that particular course.
The named recipient/s must confirm with us before 28th February 2020 (by email or by telephone with follow-up email confirmation from us) which of the advertised course dates they want to attend.
After this date we cannot guarantee that we can keep a place for you on the course relating to that voucher, but the voucher can still be redeemed against any of the dates where we still have places available.
Vouchers for a specific course (purchased throughout the rest of the year)
To redeem a voucher the person attending the course must contact Original Outdoors by email, telephone or post no later than 14 days before the first day of that course so we can allocate the course place to that person and send joining information.
Vouchers purchased for a specific course date cannot be refunded, and if you do not attend that specific course date or get in touch with us at least 14 days before the first day of that course then your voucher will be cancelled, with no refund.
The voucher can be allocated to a different person or course at the discretion of Original Outdoors. Please get in touch if you would like to enquire about making alterations to your allocated place/s.
Vouchers that can be used with any course
Vouchers purchased for a set amount but not associated with any particular course must be redeemed on an advertised course date that starts within 12 months of the date on the voucher.
These types of vouchers cannot be refunded or redeemed for cash/credit.
The normal booking terms and conditions apply.